What Our Customers Say & FAQs

Usually, drains get clogged because people are not careful about what they put in them. In the kitchen, avoid disposing of grease, coffee grounds, and food scraps down the drain. In bathrooms, oil residue from soaps, shampoos, and hair can cause clogs. Regularly treat drains with a drain cleaner like Bio-Clean to prevent buildup.

The most common reason for a running toilet is a malfunctioning flapper. If the rubber flap at the bottom of the tank doesn’t seal shut properly, water continues to flow into the bowl. Jiggling the handle often works temporarily, but adjusting the chain or replacing the flapper may be necessary for a permanent fix.

Several factors can lead to insufficient hot water:

• Electric water heaters may have a faulty heating element (top or bottom).
• A tripped reset button indicates an issue with the water heater.
• Sediment buildup in the tank reduces heating efficiency.
• Aging water heaters may need replacement. Contact a professional plumber to diagnose and address the problem.

Yes, there is a significant difference:

• Hard water contains high mineral content (calcium and magnesium). It can lead to pipe scaling, faucet deterioration, skin problems, and undesirable tastes.
• Soft water has fewer minerals and is gentler on plumbing fixtures, appliances, and your skin. Consider water softening solutions to improve water quality.

A sudden increase in water bills could be due to hidden issues:

• Running toilets: Check for silent leaks by adding food coloring to the tank and observing if it seeps into the bowl.
• Underground leaks: Inspect your yard for wet spots or unusually lush vegetation.
• Malfunctioning appliances: Faulty water heaters, washing machines, or dishwashers may waste water.
• High water pressure: Excessive pressure can lead to wasteful usage. Consider installing a pressure regulator.